Refund policy

Return & Refund Policy

Customer satisfaction is important to us. If you receive a damaged, incorrect or defective product, please contact us as soon as possible.

Return conditions:

• Return requests should normally be made within 7 days of receiving the order.
• The product should be unused and in its original packaging.
• For a damaged or incorrect product, customers should provide clear photographs/video of the package and product.
• Used, opened or damaged products due to customer handling may not be eligible for return.
• Products purchased from unauthorized sellers may not qualify for our return policy.

If the return is approved, we may offer a replacement or refund, depending on the circumstances and availability of the product.

Refund processing time may vary depending on the payment method.